Key Definitions
This section clarifies important terms to help you understand our privacy policy more effectively.
- Personal data refers to any information that identifies you as an individual, including but not limited to your name, identification numbers, contact details, and other identifiers collected during transaction processing.
- Processing includes any operation performed on personal data, such as collection, storage, use, disclosure, or deletion, within the scope of our real estate transaction services.
- The user is any individual or entity engaging with Tharion's real estate transaction services, whose personal data may be collected and processed.
- Service pertains to all real estate transaction processing activities provided by Tharion through our platform and office operations in Singapore.
- Cookies are small data files stored on your device to help improve your user experience and allow us to analyze traffic to our services.
Data Collection Practices
Tharion collects various types of data to facilitate effective and compliant real estate transaction processing.
Data You Provide Directly
When you engage our services, you may provide the following personal data voluntarily:
- Full name and identification details
- Contact information such as email address and phone number
- Property details relevant to your transaction
- Business information necessary for transaction processing
- Correspondence and communication records with Tharion
- Any documents submitted for verification or compliance purposes
Automatically Collected Data
Certain data is collected automatically during your interaction with our website and services to enhance functionality and security.
- IP addresses and browser types
- Device information and operating system
- Browsing behavior and usage patterns on Tharion's platform
- Cookies and tracking technologies data
- Login and access timestamps
- Error reports and diagnostic data related to service performance
Data From Third Parties
We may receive personal data from verified third parties to support transaction processing and compliance checks.
- Property registries and legal authorities
- Business institutions for transaction verification
- Third-party service providers assisting with compliance and background checks
Purposes of Data Usage
Personal data processed by Tharion serves specific purposes aligned with providing secure and effective real estate transaction services.
- Managing and executing real estate transactions accurately
- Ensuring compliance with Singapore’s property laws and regulations
- Communicating with clients regarding transaction status and requirements
- Detecting and preventing fraudulent activities and security breaches
- Maintaining records for legal and regulatory obligations
- Improving service delivery and customer support
- Facilitating third-party audits and reviews where required
- Supporting internal business operations and training initiatives
Legal Basis for Data Processing
Tharion processes personal data in accordance with applicable data protection laws and under established legal bases.
- Performance of contract obligations related to the real estate transaction
- Compliance with legal and regulatory requirements in Singapore
- Legitimate interests in securing and managing our services effectively
- Consent provided by users where explicitly applicable
Our Use of Cookies
Cookies help Tharion enhance usability, analyze traffic, and maintain security within our services.
We use session cookies, persistent cookies, and third-party cookies to fulfill various site functions and analytics.
Cookies are categorized into necessary, functional, performance, and marketing types depending on their purpose.
Users can control cookies settings through their browser preferences or via our website’s cookie management tools.
Read our detailed Cookie Policy for more information.
Sharing of Personal Data
Tharion shares personal data responsibly with parties essential to real estate transaction processing and compliance.
- Government bodies and regulatory authorities in Singapore
- Business institutions facilitating transaction payments
- Legal advisors and compliance consultants
- Auditors and external service providers under confidentiality agreements
- Technology partners assisting with platform operations
- Other parties as required by law or with your informed consent
International Data Transfers
Where necessary, Tharion may transfer personal data across borders, ensuring compliance with Singapore's data protection standards and relevant safeguards.
We implement contractual agreements, security measures, and adherence to international frameworks to protect your data during transfers.
Data Retention Policy
Personal data collected during real estate transactions is retained only for the duration needed to fulfill regulatory, business, and legal requirements.
User account data is maintained throughout the active engagement with Tharion and deleted or anonymized upon account closure unless otherwise required.
Correspondence and communication records are stored securely to support ongoing transactions and compliance documentation.
Access logs and technical records are retained for a defined period for security monitoring and audit purposes.
Upon expiration of retention periods, data is deleted securely or anonymized to prevent identification.
Security Measures and Data Protection
Tharion employs robust security protocols and technological safeguards to protect your personal data throughout transaction processing.
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Controlled access to sensitive data based on role and necessity
User Data Rights
You have several rights concerning your personal data that help you maintain control and transparency.
- Access your personal data held by Tharion
- Request correction of incomplete or inaccurate data
- Request deletion of data where applicable
- Object to or restrict certain types of data processing
- Withdraw consent where processing is consent-based
- Request data portability to receive your data in a structured format
- Lodge complaints with relevant data protection authorities if concerned about data handling
- Be informed of any data breaches that may affect your personal information
Submitting Rights Requests
To exercise your data rights, please contact Tharion’s privacy officer using the contact information below, providing sufficient details to process your request.
[email protected]
We strive to respond to all valid requests within 30 calendar days from receipt.
Compliance with GDPR
While Tharion operates primarily under Singapore law, we recognize the relevance of GDPR for EU residents and adhere to applicable requirements where necessary.
- Ensuring transparent data processing practices consistent with GDPR principles
- We process your personal data solely for real estate transaction purposes as outlined in our privacy policy to ensure transparent and lawful handling.
- Your consent is obtained before collecting sensitive information, with clear options to manage or withdraw such consent anytime.
- Data retention periods are defined to comply with regulatory requirements, after which your information is securely deleted or anonymized.
- Access, correction, or deletion requests are facilitated promptly via our customer support channels.
- Data security protocols including encryption and restricted access are in place to protect your personal information from unauthorized access.
For further inquiries regarding your data rights, you may contact the Personal Data Protection Commission Singapore.
Marketing Communications Preferences
Tharion may send you marketing communications about relevant property services and offers, provided you have opted in.
You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in the emails or contacting our support.
Children's Privacy
Tharion does not knowingly collect or solicit personal data from individuals under 18 years of age without parental consent.
Third-Party Links
Our website may contain links to external sites. We are not responsible for their content or privacy practices.
Updates to Our Privacy Policy
We update our privacy policy periodically. Significant changes will be communicated through our website or direct communications.